The Middletown Public Library System is committed
to providing great library service to you. This
includes providing an inviting atmosphere at the
library, providing opportunities for education and
growth, and assisting each person to find the materials
or resources needed. The Library is a community
center, a search engine, and a place that welcomes
everyone to lifelong learning.
A Library is an idea supermarket. It gathers
and “shelves” learning opportunities
for everyone. The Library customer decides what
knowledge to deposit in his or her “idea
basket.” Some customers prefer to savor
engrossing fiction, others choose to enjoy the
thrill of sharing the life of a historical personality,
while some favor contemplating tomorrow as scientific
“wonders,” foreseen by the world’s
great ingenious visionaries.
The Library customer determines the information
desired and the medium to access it. Whether the
medium is a book, a video, or the Internet, it
is the customer’s choice. And Library
personnel are ever-present to help speed the learning
opportunity, whatever the preference.
Recognizing that individuals pursue information
in their own way, for their own purposes, the
Library collects material covering many and varied
subjects and viewpoints. All such material is
available for everyone seeking to satisfy a desire
to learn.
It was Aristotle, one of the greatest ancient
Greek philosophers, who wrote, “All men
desire by nature to know.” He included all
men and all women. Everybody. The Library, then,
is both the supermarket of knowledge and the search
engine necessary to navigate the aisles.
Mission Statement
The mission of the Middletown Public Library System
is:
- to build and maintain community libraries
from which the community can draw
-
to provide information and research services
within an inviting atmosphere
- to provide library related community
services
In this context the term “libraries”
embraces a diverse collection of books, magazines,
tapes, discs, and other media, which may be used
for the purpose of education, information, or
leisure pursuits.
Values and Philosophy
The philosophy of the Middletown Public Library
System is to provide the highest level of customer
service through: - prompt and efficient services and programs
that are delivered in a personalized manner to
all customers
- a comfortable and inviting environment
where services and resources are easily accessible
- knowledgeable and positive employees
who, through their presentation and demeanor,
continually express respect for customers and
co-workers
- professional management that maintains
the Library’s “Best in Class”
reputation through progressive and responsive
policies and practices
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